FAQs

Website design and digital marketing are complex topics.  That’s why we approach all projects with the heart of a teacher.  It’s our goal that you understand what we’re doing, why we’re doing it, and what to expect.  If you don’t see your question here, please contact us so that we can be of assistance.

What is the process of developing a website?

Although each project is unique and will have specific requirements and steps, here are the general stages of developing a website:

 

How long does it take to build a website?

Web design projects vary greatly, but we can have most informational websites completed within 2-4 weeks of receiving content.

eCommerce projects or large websites can generally be completed in 4-6 weeks.

I have picked out websites I like. Can you build me something that looks like my examples?
Almost always!  We love knowing exactly what you like in a website.  We cannot directly copy a website because it would be a copyright violation, but we can use it as a design example or inspiration.  It is always important to us to fully understand the needs of our clients and having examples of what you like helps us do just that.
Do you keep the websites updated?
Yes!  Our maintenance and service package is designed to keep your website looking good, running well, and updated.  Most minor changes (add a photo, update hours, etc.) are included at no extra charge.  Ask us for more details.
When, and how much, do I have to pay?
Almost all websites require a 50% down payment to begin work and the remaining 50% to launch.  The down payment is due after acceptance of proposal and before work can begin.  The final payment is due after development and approval to launch the website.
Do I have access to the website? Can I update it myself?
If that is something you want to do, of course!  We are always here to help with our full service maintenance and service plan, but all websites include a training session and a use guide for those who are interested.

We do not block clients’ access to their websites.  Unfortunately, many web design companies will not allow you to work on your own website.  If you’re shopping around, ask about this before making your selection.

Can you track the results of my website and digital marketing?

Yes, absolutely!  Almost all our services include analytics reporting and marketing recommendations. 

Get Started Today

We strategically limit our availability in order to offer excellence in customer service and to provide the best return on investment for our clients as possible. 

If you would like your business or project to be considered, you can learn more and request consideration on our project availability page by visiting the link below.

Based in Cookeville, TN

Serving clients world-wide

We currently have limited openings for new projects.  Please see our Current Availability page more more details and to share project requests.